Terms and Conditions of Website Use

Welcome to the support@betterequality.com. By using our website, you agree to these terms and conditions.

Merchant Name: Better Equality
Support Email Address: support@betterequality.com
Location: Cyprus

Description of Services

On our website, you can enroll in the self-study training course titled “QREDIV”

  • Course Language: The course is conducted exclusively in English.
  • Course Fee: $99 USD
  • Learning Process: To complete the course successfully, participants must complete all learning modules and pass the required tests. Upon successful completion, a certificate of completion will be issued.

Payment Process

  1. Accepted Payment Methods:
    We accept Visa, MasterCard cards and crypto payments.

  2. Payment Procedure:

    • Users register on the website and confirm their email address.
    • To access the course, users must make a payment of $99 USD.
    • Once payment is successfully processed, access to the course will be granted automatically.

  3. Transaction Security:
    All payments are processed via a secure payment gateway that complies with PCI DSS standards. Data is transmitted over an SSL-encrypted connection.

Delivery of Services

Access to the course is provided immediately after payment confirmation. The course is conducted in English; therefore, it is recommended that participants have a sufficient level of English proficiency to understand the materials. If you encounter technical issues, please contact support.

Support Contacts

  • Email: support@betterequality.com

PCI DSS Compliance

All transactions are processed through a secure payment gateway that complies with PCI DSS standards. We ensure that customer data is transmitted securely.

Legal Liability

  1. The merchant is not responsible for:

    • Technical issues related to the user’s internet connection.
    • Inability to access the course due to reasons beyond the merchant’s control.

  2. All disputes arising between the merchant and the client will be resolved in accordance with the laws of Cyprus.

Payment Systems

The website accepts Visa and MasterCard cards and crypto payments.
The logos of these payment systems are displayed in accordance with their standards.

 

Privacy Policy

  1. Data Processing Under the Law of Cyprus:
    We collect, process, and store your personal data in compliance with the Law on the Protection of Natural Persons Against the Processing of Personal Data (Law 125(I)/2018) and the GDPR (EU Regulation 2016/679).
    Purpose of Data Collection:

    • To provide access to our services (course).
    • To administer user accounts.
    • To communicate with the user for assistance or providing information.

  2. User Consent for Data Processing:
    By registering on our website, you provide your consent for the processing of your personal data.

    • You may withdraw your consent at any time by contacting support@diversitytalents.com.

  3. Data We Collect:

    • Full name, email address, payment information, IP address.

  4. Transfer of Data to Third Parties:
    We may share your data exclusively with:

    • Payment processors for transaction handling.
    • Government authorities, as required by the law of Cyprus.

  5. Your Rights:
    You have the right to:

    • Know what personal data we store and process.
    • Request the deletion, correction, or restriction of processing of your data.
    • File a complaint with the Office of the Commissioner for Personal Data Protection.

 

Refund Policy

  1. General Conditions
    Payments for the course are generally non-refundable due to the nature of digital products. By purchasing the course, the user acknowledges and agrees that:

    • Access to digital content is granted immediately upon successful payment.
    • Refunds are not provided for change of mind or failure to meet technical or linguistic requirements.

  2. Exceptions
    Refunds may be considered under the following exceptional circumstances:

    • Technical Issues:
      If the user is unable to access the course due to a technical issue directly caused by the merchant and the issue is not resolved within 30 days of notification to support@betterequality.com.
    • Duplicate Payment:
      In case of duplicate charges for the same course, a refund will be issued for the duplicate payment upon verification.
    • Erroneous Transactions:
      If a payment error is confirmed by the payment processor or financial institution.

  3. Process for Requesting a Refund
    To request a refund, the user must submit a written request to support@betterequality.com within 14 calendar days of payment. The request should include:

    • Full name.
    • Order number.
    • Date of payment.
    • Reason for the refund request, along with any supporting documentation.

  4. Review and Resolution

    • All refund requests will be reviewed within 14 business days of receipt.
    • Approved refunds will be processed using the original payment method within 14 additional business days.

  5. Limitations

    • Refunds will not be issued if the user has accessed or completed any portion of the course content.
    • Refunds are not provided for non-performance due to issues beyond the merchant’s control, such as internet connectivity or device incompatibility.

Better Equality© 2025
support@betterequality.com

Frame_33.png